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Mr Neil continued: "We are grateful to the emergency services who responded swiftly to this incident and thankful there were no serious injuries to any of our passengers.
"We worked hard to ensure customers were able to leave the train as quickly and safely as possible, with this process completed by 8.15am." The derailment happened at around 6am on Monday (November 6) (Image: RMT/PA Wire)
He added: "There is extensive damage to the track which our infrastructure partners are working to repair as soon as possible.
"During the morning, we also suffered two separate train faults on our network. Although these were rectified quickly, this hampered our ability to recover the train service. " Eight London fire crews were sent to the scene (Image: David Scanlan)
All train passengers were safely evacuated from the train by 8.15am.
London Underground services were suspended between Parsons Green and Wimbledon before later being pre-emptively suspended until close of service
SWR said it had made alternative arrangements to help customers with their journeys on Monday. London Fire Brigade worked to evacuate passengers from derailed train (Image: LFB)
Mr Neill added: "To help you complete your journey today (November 6), we arranged ticket acceptance on alternative services.
"We also agreed for District Line passengers to use their tickets on South Western Railway services via any reasonable route.
"We will be looking to follow a similar process tomorrow (November 7) if these issues are not resolved.
"I fully appreciate how frustrating it is when your train service doesn’t run as planned and we are extremely grateful for your patience and support during today’s disruption.
"We are sorry for any difficulties you may have experienced." Read More
Passengers were reportedly left "violently shaken" during the derailment before being safely evacuated from the carriage.
Passenger David Holman tweeted: "Train just shaken violently in a train derailment outside Wimbledon #derailment."
After the evacuation, those affected were taken to the station where they received assistance from members of staff.
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